Last Updated: August 2026
By accessing or using the PrimeFit DXB website, you agree to these Terms & Conditions.
1. Website Use
You agree to use this website only for lawful purposes and not to misuse, interfere with, or attempt to gain unauthorized access to any part of the website.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and availability displayed on the website are accurate.
Product availability and pricing may change without prior notice.
3. Orders
When you place an order, we may contact you to confirm your order and delivery details.
We reserve the right to cancel or decline an order where necessary, including where information is inaccurate, the product is unavailable, or the transaction cannot legally or safely be fulfilled.
4. Pricing
All prices displayed on the website are in AED, unless otherwise stated.
Delivery charges, promotional offers, and other applicable fees will be displayed where relevant.
5. Delivery
We aim to deliver orders within the estimated delivery period communicated at the time of purchase.
Delivery times may vary because of location, courier delays, weather, public holidays, or circumstances outside our control.
Customers should provide an accurate and complete delivery address and contact number.
6. Returns & Refunds
For health, hygiene, and safety reasons, certain products may not be eligible for return after delivery or opening.
If you receive a damaged, incorrect, or defective product, contact us as soon as possible after delivery with your order details and supporting photographs where applicable.
Any refund or replacement will be handled according to our applicable return/refund policy and applicable UAE laws and regulations.
7. Health & Safety
Products that are medicines, medical products, supplements, or other health-related products should only be used according to their approved instructions and applicable professional advice.
PrimeFit DXB does not encourage customers to use prescription or regulated medicines without appropriate medical advice or authorization.
8. Age & Legal Requirements
Customers are responsible for meeting any applicable age, prescription, medical, or other legal requirements for products they purchase.
We may refuse or cancel an order where required by applicable law or regulation.
9. Intellectual Property
All website content, including text, graphics, logos, images, and designs, is protected by applicable intellectual-property laws unless otherwise stated.
You may not copy, reproduce, modify, or commercially use our content without permission.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page.
11. Contact
For questions regarding these Terms & Conditions, orders, returns, or customer service, please contact us through the contact details available on our website.